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X-Designer Support - Great Service for X-Designer


This page contains information, or links to information, to assist you in getting, installing, and running X-Designer, solving any problems you may have with X-Designer and points you to useful sources of information about X and Motif.

Installation

Details of how to get and install X-Designer can be found on the Installation page.

Licensing

A full description of how licensing works and how to get a license is in the Installation and Release Notes supplied with X-Designer, as the text file README in the top level directory of the X-Designer distribution, and as an html file - just browse index.html in the top level directory of the X-Designer distribution

Details of how to get a license are on the Licensing page. Briefly you need to send the hostid (obtained with lmhostid or xlmsysid) of your license server to us by using our enquiry form or otherwise.

If you have licensing questions or problems then first look at the Frequently asked questions. Failing that use the Problem Reporting Form or contact us otherwise.

Technical Support

Both the X-Designer User's Guide and the Installation and Release Notes contain information to help you. Browse index.html in the top level directory of the X-Designer distribution and of the X-Designer CD-ROM.

You may also find the following useful:

If you have technical questions or problems then please please contact us by using our Problem Reporting Form or otherwise.

Purchasing Software Support

A period of Software Support is included with your initial purchase of X-Designer. This can be extended, usually in increments of 12 months, for the payment of a suitable fee to your X-Designer supplier.

Having a Software Support Agreement entitles you to make support calls by telephone or email to our support desk and to receive any X-Designer upgrades released in that timescale. You must also have a valid agreement to make any changes to your licensing requirements.

If you have any questions please contact us by using our enquiry form or otherwise.


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